Recently a video showing an interaction between a pizza delivery man and a group of employees from a car dealership has gone viral (watch here-http://l.facebook.com/l.php?u=http%3A%2F%2Fwww.boston.com%2Fnews%2Flocal%2Fmassachusetts%2F2015%2F01%2F14%2Fwestport-car-dealership-messes-with-pizza-delivery-guy-feels-internet-wrath%2FzXO7rV6jreriD63xG0bj5L%2Fstory.html&h=6AQH4ynPs&s=1 ). In this video the pizza delivery man returns to the car dealership to give them back about $7, that he had previously assumed was a tip. When he had originally delivered the pizza he was given two twenty dollar bills and two five dollar bills to cover the just over $42 dollar bill. He explained the price of the pizza and asked if they were sure that they wanted to give him all fifty dollars, then assumed that the change was what they intended to leave him as a tip, only to be forced to return to the dealership after his manager was contacted and told that he had stolen their money. Upon returning all the employees present treat the delivery man very rudely and unkindly, though he handles the situation very calmly and professionally. Since this video has been posted on the internet fundraisers have been put together to raise over $11,000 for this pizza delivery man, employees from the dealership that were involved in the interaction have been fired, and the manager and delivery man from the pizza place have been publicly apologized to. My mind is blown.
When I watched this video for the first time, I was angry. The delivery man didn’t do a single thing to purposefully antagonize or offend the employees, yet they verbally attacked him and didn’t give him any sort of tip. To add to that, they forced him to use more of his gas (which costs money) to return to their dealership. This man works a minimum wage job, in addition to a second job, to support his family and these people were so petty and unkind that they made him waste his time and money to give them back a few dollars, that should have belonged to him in the first place. I really relate to this delivery man. I am a student in college, working three jobs in an attempt to support myself, and any and all money that I have is a precious resource that I don’t want to waste. I can’t imagine the added pressure there would be if I was also trying to support a family. It blows my mind that there are people in this world- like the employees of that car dealership- that go out of their way to be unkind to others. I understand being frustrated with receiving less than ideal service (which wasn’t actually the case here…), but regardless of how frustrated you are the people you are dealing with still deserve kindness and respect. This interaction would have been completely different, and wouldn’t have received nearly this much attention, if the employees of the dealership had just accepted the money from the delivery man in a gracious manner and spoken to him kindly. Additionally, the delivery man had every right to assume that the money left over from the transaction was intended to be a tip. They handed him an EXTRA five dollar bill. Their bill would have been covered with just the two twenties and one of the fives, so what was the point in handing the man another five dollar bill? Granted, I can understand that the extra money could have been a mistake, but the delivery man clarified that they meant to give him the second five dollar bill. Why? It doesn’t make any sense, in my opinion. Had I been in the delivery man’s shoes, I also would have assumed that they were giving me the second five dollar bill as a tip, it’s the only idea that really makes any sense.
After I watched the video a few times I started researching the situation, which is when I discovered how much money had been raised for the delivery man. I became less angry and my hope for humanity returned. While the employees of the car dealership were incredibly rude and disrespectful, there have been exponentially more people who have reached out in kindness to this man. There is good in the world, and that brings me so much joy. While I was reading various articles I was reminded of the fact that more often that not, the good outweighs the bad in this world. No one had to donate any money to this man; No one had to start a fundraiser for him, no one had to pay any attention to his experience, but people did. People went out of their way to spread goodness and kindness because they related with this man, they connected to him and wanted him to feel their support; What a beautiful thing.
I’m inspired by this whole situation. I want to make more of an effort to be kind to all people that I come in contact with, regardless of how frustrated I am with a situation or their actions. I want to support people in any way I can, especially those who have been treated poorly. I want to be the good in the world.
Sources: (click to link)